Privacy Policy

Introduction

Welcome to NikFoods. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Indian food delivery service. Please read this policy carefully.

Disclaimer: This privacy policy template is for informational purposes only and should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.

Information We Collect

Personal Information

When you create an account, we collect information such as your name, email address, phone number, and delivery address. This information allows us to provide you with personalized service and process your orders efficiently.

Order Data

We collect details about your orders, including the items you purchase, customizations, delivery preferences, spice levels, and order history. This helps us improve our menu and provide better recommendations.

Payment Information

Payment information is processed securely through our payment processor. We do not store your complete credit card details on our servers. All transactions are encrypted and PCI DSS compliant.

How We Use Your Information

We use the information we collect to process and deliver your orders, communicate with you about your orders and deliveries, improve our services and menu offerings, personalize your experience, send you promotional communications (with your consent), process payments, and prevent fraud and ensure security. We may also use your information to comply with legal obligations.

Data Sharing and Disclosure

Third Parties

We may share your information with trusted third parties who assist us in operating our service, such as payment processors, delivery services, and analytics providers. These third parties are contractually obligated to protect your information.

Service Providers

We engage service providers to perform functions on our behalf, such as hosting, data analysis, and customer service. These service providers have access to your information only to perform these tasks and are obligated to maintain confidentiality.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, to protect our rights and property, or in connection with a business transfer such as a merger or acquisition.

Data Security

We implement industry-standard security measures to protect your information. This includes SSL encryption for data transmission, secure payment processing through PCI DSS compliant processors, regular security audits, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can update your account information through your account settings or contact us directly. You also have the right to data portability, to object to processing of your data, and to restrict certain processing activities. You may opt out of promotional communications by following the unsubscribe instructions in our emails.

Cookies and Tracking

Essential Cookies

We use essential cookies to ensure the website functions properly, including maintaining your session and remembering your preferences. These cookies are necessary for the operation of our service.

Analytics Cookies

We use analytics tools to understand how visitors interact with our website. This helps us improve our service and user experience. You can opt out of analytics through your browser settings.

Preferences

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.